Make It A No-Brainer: Designing For Electronic Medical Device Usability
20 January 2025
In medical device design, simplicity isn’t just a luxury — it’s a necessity. When creating devices for users who may be in pain, under duress, or untrained, the goal is clear: make it simple. Medical devices are often used in critical moments where every second matters, and clarity is key. While these devices may appear straightforward, their simplicity is the result of intricate engineering, thoughtful design, and often, carefully integrated electronics.
Designing for usability in the medical field is akin to crafting an iceberg: what the user sees is just the tip, supported by a hidden mass of design considerations and technology.
Why Simplicity Matters In Medical Devices
Medical devices are frequently used in high-stress situations. Imagine a parent fumbling with an EpiPen as their child experiences a severe allergic reaction. In such moments, the device must be instantly understandable and operable. If a user has to reach for a manual, the design has failed.
A poorly designed device can lead to hesitation, incorrect use, or complete abandonment — consequences that may be life-threatening. Thus, the mantra for medical device designers should always be: “Make it a no-brainer.”
The Role Of Electronics In Usability
Electronics can serve as a silent hero in medical device design. By embedding subtle but effective electronic functionalities, designers can dramatically improve the user experience without overwhelming the user with complexity.
Guiding The User
Incorporating subtle feedback mechanisms like LED indicators, audio prompts, or haptic feedback can guide users step-by-step. For example:
- LED lights: A green light to indicate readiness or correct operation.
- Audio cues: Beeps or voice instructions to confirm activation or signal an error.
- Haptics: A vibration to reassure the user the device has been activated.
These features support the user with enhanced feedback on device use, ensuring they can focus on the task at hand without overthinking.
Reducing Errors
Error-proofing through electronics can be as simple as making it impossible to misuse the device:
- Smart sensors that detect whether the device is being held correctly or is in contact with the body.
- Alerts for low battery or improper positioning.
- Automatic adjustments based on user input or detected conditions.
Enhancing Feedback Without A Screen
Since space on medical devices is often limited, electronics must provide feedback in ways that don’t rely on large displays. Intuitive light patterns, distinct tones, and tactile vibrations are all powerful tools to communicate status without taking up precious space.
Balancing Cost And Usability
A common challenge in medical device design is balancing advanced functionality with cost constraints. Electronics often add to the bill of materials, but they also can streamline usability and reduce errors, which lowers the total cost of ownership for patients and healthcare providers by:
- minimizing training requirements
- reducing the need for customer support
- improving adherence through reduced use errors and improved patient experience.
Thoughtful use of electronics can enhance the overall value proposition of a device, ensuring it is both user-friendly and economically viable.
Design Principles For Electronics In Medical Devices
- Focus on the user’s needs
Begin with empathy. User research is a key tool in identifying where electronics may improve user experience. Both observation of current device use and interviews about treatment experience can identify pain points and unmet needs that can be addressed with electronics. This is where human factors can play a crucial role in determining how a device is used and what needs to be designed in order to make it effective. - Integrate seamlessly
Electronics should enhance usability, not add complexity. For example, an audible notification when a dose is delivered ensures users don’t have to guess if the device worked. - Fail-safe functionality
Include safeguards to prevent misuse or ensure backup operation in case of electronic failure. - Keep it intuitive
If your device requires detailed instructions to operate, it’s too complicated. Rethink how electronics can simplify the experience.
The Future Of Medical Device Usability
Advances in miniaturization, sensor technology, and wireless communication are opening doors for even smarter medical devices. Imagine an inhaler that tracks usage and sends reminders to a smartphone (Smart inhaler NFC app) or an auto-injector that communicates successful deployment to emergency services. These possibilities are becoming realities, but the core principle remains unchanged: simplicity for the end user.
Conclusion
Designing a medical device that’s easy to use is no small feat. It requires meticulous planning and innovative thinking, especially when integrating electronics into compact lifesaving tools. The challenge lies in making the complexity invisible to the user, so the device feels intuitive and effortless in moments of need.
For medical device designers, remember: the goal isn’t just to make a device that works; it’s to make one that works flawlessly, even under the most stressful circumstances. With the right use of electronics, you can make your device the trusted companion it needs to be — simple on the surface yet powered by the depth of thoughtful design beneath.
Get in touch today to find out how we can help.
By Marcus Agunloye, Head of Human Factors
